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Live Chat

Mon–Fri, 9am–6pm ET

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Headquarters

Sturdurable Inc.
1200 Craftworks Ave, Suite 400
Austin, TX 78701

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FAQ

Common questions.

Orders are processed within 1–2 business days. Standard shipping arrives in 3–7 business days within the contiguous US. Free shipping applies to all orders over $75.

Every product is covered against defects in materials and workmanship under normal use for 10 years from purchase. If it fails, we repair or replace it free of charge.

Yes. You have 30 days from delivery to return any product in its original condition for a full refund. Return shipping is on us for defective items.

Almost everything assembles tool-free in 10–15 minutes. Every box includes a clear illustrated guide, and we publish video walkthroughs for every product.

We currently ship to the US, Canada, UK, Australia, and Germany. International rates and delivery times are calculated at checkout.

Policies

Shipping, Returns & Warranty

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Shipping

Free over $75 · 3–7 business days · tracked

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Returns

30-day returns · full refund · easy labels

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Warranty

10 years · repair or replace · no fine print

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Privacy

Your data is yours · never sold